Frequently Asked Questions

Use the FAQ below if you have any issues.


How do I register?

You can register by filling out the registration form with the required details here:


How to login?

Before you can login you must register. After registering using the login form.


How do I update my contact information?

You can update your contact information by logging in at the login page and then visiting the account page by clicking your username at the top of the page or by visting the Account link below:


How do I update my password?

You can update your password by logging in at the login page and then visiting the account page by clicking your username at the top of the page or by visting the Account link below:


How do I reset password?

If you forget your password and need to reset it you can follow the instructions on the Forgot Password page linked below:


How do I place a bid?

You can place a bid by visiting an items detail page, then going to the Place bid section, enter the bid amount, click place bid, and confirm your bid. You can find items to bid on by visiting the Items page link below:


Why doesn't my bid display the max amount?

When you bid you place a bid for the maximum amount you are willing to bid. If you are the current winner, only the bid amount needed to maintain your position as current bid leader will be shown. Your bid will automatically update as other bidders near your max bid amount. To place bids visit the Items page:


Who do I contact with questions?

If you have any questions, comments, or feedback you can contact us by visiting the contact page and choosing your preferred contact method.